Like any social introduction, the first handshake is followed by a "get to know you" conversation. Once a connection is established, you rarely have to go through the same introduction again. Unless you're bad with names and need a refresher.
Your laptop is very similar in the same way. When your laptop is introduced to your KUDUwave for the very first time, it needs to ask a few questions before the relationship is a perfect match.
Here are some helpful troubleshooting steps to follow, if your KUDUwave didn't run as you expected.
Pop Up Message: “The KUDUwave is incorrectly your current default audio record device.”
When your KUDUwave is connected to your laptop, and it is detected that the laptop audio settings are not suited for the KUDUwave, the software will attempt to automatically correct it.
Click "OK" and you will see a series of windows open and close.
The settings should be corrected within a few seconds for each side. If all is correctly set, try again to conduct a test with the KUDUwave. It should be well acquainted with your laptop now. If it didn't manage to correct itself, please Contact Support to help you.
Alternatively, double check the KUDUwave settings in this article.
Other Errors Popping Up? Default Printer is not selected
Contact Support to help you remotely.
We offer remote assistance via TeamViewer. To download it, visit the TeamViewer website.
For live assistance, launch the Team Viewer app and ensure you have a good internet connection. Supply us with your TeamViewer ID and Password, and we will connect to you during our scheduled support meeting.
You can also make contact with us at: email@example.com